Privacy Policy

Effective Date: 1st July 2026

Welcome to The Laser Hut (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

1. Who We Are

The Laser Hut is a provider of custom laser engraving services and personalised products.

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

Email: [email protected]

2. Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Telephone number

• Billing and delivery addresses

• Payment information (processed securely by our payment provider)

• Order details

• Personalisation information you provide for engraved products

• Communications you send to us

• IP address and browser information

• Website usage data collected through cookies and analytics

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Deliver personalised products

• Respond to enquiries and customer support requests

• Process payments

• Send order confirmations and delivery updates

• Improve our website and services

• Prevent fraud and maintain website security

• Comply with legal obligations

Where you have given your consent, we may also send promotional emails about new products, offers, or news. You may unsubscribe at any time.

4. Payment Information

We do not store your payment card details. Payments are processed securely through trusted third-party payment providers that use industry-standard encryption and security measures.

5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

• Remember your preferences

• Maintain shopping cart functionality

• Analyse website traffic

• Improve website performance

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

• Payment processors

• Delivery and courier services

• Website hosting providers

• IT support providers

• Analytics providers

• Legal or regulatory authorities where required by law

These organisations are only given the information necessary to perform their services.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We keep personal information only for as long as necessary to:

• Fulfil your order

• Meet legal, accounting, or tax obligations

• Resolve disputes

• Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent where processing is based on consent

• Lodge a complaint with your local data protection authority

To exercise your rights, please contact us using the details provided above.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to read their privacy policies before providing any personal information.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

The Laser Hut

Email: [Insert Email Address]

Address: [Insert Business Address]